This Privacy Policy explains how Royal Spinia, operated by Tekuno Technologies S.R.L. ("we", "us", "our"), collects, uses, stores, shares and protects your personal data when you visit or use royalspiniacasinoonline.nl. We are committed to handling your information transparently and in full compliance with applicable data-protection law, including the General Data Protection Regulation (GDPR). Please read this document carefully before registering an account or using any part of our platform.
Royal Spinia is the trading name of the online casino platform operated by Tekuno Technologies S.R.L. The platform is licensed and regulated by the Tobique Gaming Commission. For all data-protection enquiries you may contact us via the live-chat facility available 24/7 on royalspiniacasinoonline.nl, or by emailing our support team at the address provided on our Contact page.
As the data controller, Tekuno Technologies S.R.L. determines the purposes and means by which your personal data are processed. Where third-party service providers process data on our behalf, they do so as data processors acting under our written instruction.
This Privacy Policy applies to all personal data we collect through royalspiniacasinoonline.nl, including:
This Policy does not apply to third-party websites or services that may be linked to from royalspiniacasinoonline.nl. We encourage you to review the privacy notices of any external sites you visit.
We collect personal data in the following categories:
Before processing your first withdrawal, we are required to verify your identity. The documents we collect for KYC purposes include:
Our team aims to review submitted KYC documents within 48 hours of receipt. We may request additional documentation if required to satisfy our regulatory obligations.
We do not store full card numbers. All payment data in transit is protected by TLS 1.3 encryption, and session data is secured by SSL.
We collect personal data through the following means:
We process your personal data only where we have a valid legal basis to do so under the GDPR. The applicable bases are:
| Processing Activity | Legal Basis |
|---|---|
| Creating and managing your account | Performance of a contract (Article 6(1)(b) GDPR) |
| Processing deposits and withdrawals | Performance of a contract (Article 6(1)(b) GDPR) |
| KYC identity verification | Legal obligation (Article 6(1)(c) GDPR) |
| Anti-money-laundering and fraud checks | Legal obligation (Article 6(1)(c) GDPR) |
| Responsible-gaming monitoring and controls | Legal obligation and legitimate interests (Article 6(1)(c) and (f) GDPR) |
| Platform security and fraud prevention | Legitimate interests (Article 6(1)(f) GDPR) |
| Sending marketing communications | Consent (Article 6(1)(a) GDPR) |
| Analytics and service improvement | Legitimate interests (Article 6(1)(f) GDPR) |
| Compliance with regulatory reporting obligations | Legal obligation (Article 6(1)(c) GDPR) |
| Handling complaints and legal claims | Legitimate interests and legal obligation (Article 6(1)(c) and (f) GDPR) |
We use the personal data we collect for the following purposes:
We do not sell your personal data to third parties. We may share your data with the following categories of recipient, strictly for the purposes described in this Policy:
In the event of a merger, acquisition, restructuring or sale of assets involving Tekuno Technologies S.R.L., your personal data may be transferred to the relevant successor entity. We will notify you of any such change that materially affects the processing of your data.
Where we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or that the transfer is to a jurisdiction with an adequate level of data protection as recognised by the relevant authority. You may request details of the specific safeguards applicable to any transfer by contacting us.
royalspiniacasinoonline.nl uses cookies and similar technologies to support platform functionality, remember your preferences, analyse usage patterns and deliver relevant content. The main categories of cookie we use are:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security (including MFA and TLS session continuity) | No — required for the site to function |
| Functional | Remembering your language, currency and responsible-gaming settings | Yes, via cookie preferences |
| Analytical / Performance | Aggregated usage statistics to improve our lobby, PWA and support experience | Yes, via cookie preferences |
| Marketing | Delivering relevant promotions and bonus offers where you have consented | Yes, via cookie preferences |
You can manage your cookie preferences at any time through the cookie settings tool available on royalspiniacasinoonline.nl, or through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or regulation. Our general retention principles are:
When data is no longer required, we securely delete or anonymise it in accordance with our internal data-retention procedures.
As a data subject, you have the following rights in relation to the personal data we hold about you. These rights are subject to certain conditions and exemptions under applicable law.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you, along with information about how it is used. |
| Right to Rectification | You may request that inaccurate or incomplete personal data be corrected or updated. |
| Right to Erasure | You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. |
| Right to Restriction | You may request that we restrict the processing of your data in certain circumstances, for example whilst a dispute is being resolved. |
| Right to Data Portability | You may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another controller. |
| Right to Object | You may object to processing based on our legitimate interests or for direct-marketing purposes at any time. |
| Right to Withdraw Consent | Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the competent supervisory authority if you believe your data-protection rights have been infringed. |
To exercise any of the above rights, please contact us via live chat at royalspiniacasinoonline.nl or by email. We will respond to your request within one calendar month. In complex cases, we may extend this period by a further two months, in which case we will notify you.
We take the security of your personal data seriously and have implemented a range of technical and organisational safeguards, including:
Whilst we employ robust security measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay, in accordance with our GDPR obligations.
royalspiniacasinoonline.nl is an adult gambling platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires you to confirm that you are of legal age to gamble in your jurisdiction. If we become aware that we have collected data from a minor, we will take immediate steps to delete that data and close the relevant account. If you believe a minor has registered on our platform, please contact us immediately via live chat or email.
The responsible-gaming tools available on royalspiniacasinoonline.nl — including deposit limits, loss limits, bet caps, session timers and self-exclusion — generate personal data that we use solely to protect your wellbeing and comply with our regulatory obligations. This data is handled with the utmost care and is not used for marketing purposes. If you have activated self-exclusion, we will ensure your contact details are suppressed from all marketing communications for the duration of that exclusion.
External resources such as Gamblers Anonymous are signposted within the responsible-gaming section of our platform. We do not pass your personal data to such organisations without your explicit consent.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations or the services we offer. The most current version will always be available on royalspiniacasinoonline.nl. Where changes are material, we will notify you by email or via a prominent notice on the platform before the changes take effect. We encourage you to review this Policy periodically. Your continued use of our services following any update constitutes your acknowledgement of the revised Policy.
This Privacy Policy was last reviewed in 2025.
If you have any questions, concerns or requests relating to this Privacy Policy or the way Royal Spinia handles your personal data, please contact us through any of the following channels:
We are committed to resolving any data-protection concerns promptly and transparently. If you are not satisfied with our response, you retain the right to escalate your complaint to the competent data-protection supervisory authority in your jurisdiction.
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